Welcome to the Worthy B2B webstore! We understand that many of our valued customers are new to online ordering, so we've put together this friendly and straightforward FAQ to help you navigate our website with ease. Whether you want to use the Saved Orders feature, explore the My Account section, or peruse our entire product portfolio, we're here to guide you every step of the way.
1. Saved Orders
Q1: What is the Saved Orders feature, and how can it make my ordering process easier?
A1: Saved Orders is a fantastic tool that allows you to create a list of your most frequently ordered items, so you don't have to start from scratch each time. To use it, simply log in to your account, add the items you regularly order, and save the list for quick and hassle-free ordering in the future. It's like having your favorite order on speed dial!
2. My Account
Q2: What can I do in the My Account section?
A2: The My Account section is your personal hub for managing your orders and account details. Once you're logged in, you can:
- View Recent Orders: Check your order history and track your shipments with ease.
- Access Invoices: Easily access and download invoices for your orders.
- Update Account Information: Keep your account details up to date, including contact information and billing/shipping addresses.
- Quick Ordering: Skip the webstore and place orders directly from My Account, using your Saved Orders for added convenience.
3. Browsing and Ordering Products
Q3: How can I quickly find and order the products I need from the entire Worthy portfolio?
A3: We've got you covered! Navigating our extensive product catalog is easy:
- Browse by Category: Use our intuitive category filters to find the products you're looking for.
- Product Descriptions: Click on any item to access detailed product information, including specifications and pricing.
- Add to Cart: Add items to your cart for a one-time order, or use Saved Orders to quickly assemble your order.
Q4: How can I access information on products I've never ordered before?
A4: To learn more about any product you haven't ordered before, simply click on the item's name. You'll find all the details you need, making informed decisions a breeze.
Remember, our support team is always here to assist you. Don't hesitate to reach out if you have any questions or need further guidance. We're excited to have you join us on our B2B webstore, and we're committed to making your online shopping experience with Worthy as smooth and enjoyable as possible. Happy ordering!